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FAQ
We’ve put up some frequently asked questions to help you plan ahead your trip. Contact us in case you still got a question!
The boat departs from Padang, West-Sumatra, Indonesia. You must arrive at Minangkabau International Airport on the first day of your trip as shown on the schedule, no later than 4pm. One of our staff members will be waiting to welcome you at the airport and take care of surfboards and luggage; Our meeting point is usually at a hotel*, where we join all the guests to go to the boat together and begin the adventure. *personal hotel expenses not covered.
Please note: TAX MENTAWAI – Since 2015 the Government of Mentawai charges a fee from all surfers visiting the islands. It cost IDR2,000,000.00 (about USD125) and is valid for 15 days, which can be renewed. It must be paid on your arrival, before boat departure. You can exchange your money for local Rupiahs at the airport and pay the fee directly to our staff. You will receive a wristband and a receipt with your name when arriving on the boat. The boat can only departure with all client’s fees paid.
This boat trip, in addition to usual risks of any holiday trip, has some extra risks and dangers which may include physical effort, remoteness to normal from the usual routine and medical facilities, unexpected extreme weather conditions and the difficulties to evacuate the area (you are in the middle of the Indian Ocean in a third world country) for this reason, we kindly ask you to pay attention to the rules and safety procedures on board by listening to the surf guide and the crew.
Make sure you have a Travel Insurance to cover up an emergency like evacuation or hospitalization (we don’t want to scare you but its better be safe than sorry). This will ensure your trip runs smoothly and you’ll have a great time.
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